Customer Service Representative - State Farm Agent Team Member Maumee, OH

Customer Service Representative - State Farm Agent Team Member

Full Time • Maumee, OH
Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development
ROLE DESCRIPTION:
Do you enjoy working with people and making meaningful connections? Make a difference with Decker Insurance in your community today!

RESPONSIBILITIES:
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
  • Ability to resolve complex customer issues
  • Excellent communication skills - written, verbal and listening
  • Pride in getting work done accurately and timely
  • People-oriented
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casuality license (must be able to obtain)
  • Life and Health License (must be able to obtain)
Compensation: $30,000.00 - $50,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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